Classification society DNV is reporting that its “ShipManager” fleet management and operations software has been hit by a cyber attack, forcing it to shut down the software’s servers.
The attack took place on the evening of Saturday, January 7, DNV confirmed in a statement.
“All users can still use the onboard, offline functionalities of the ShipManager software. At this point in time there are no indications that any other software or data by DNV is affected,” the statement said.
DNV said it was working closely with its global IT security partners to investigate the incident and put in place a technical recovery plan to “ensure operations are online as soon as possible,” indicating that the issues had not yet been resolved as of Monday.
DNV is also providing a 24/7 support hotline to assist affected customers.
According to DNV’s website, more than 7,000 vessels owned by 300 customers use its ShipManager and Navigator port and crew management software solutions. The ShipManager platform contains modules providing customers with insight into technical, operational and compliance aspects of ship management data, including planned maintenance system (PMS), shipping procurement, ship safety management systems (QHSE), crew management system, hull integrity management, dry-docking and ship repair and shipping data analytics.
ShipManager is sold by DNV AS and therefore the company is in contact with Norwegian police.
“We apologize for the disruption and inconvenience this incident may have caused,” DNV said.
