Helps in logistics planning
Mr Piyush Goyal, Union Minister of Railways and Coal, recently launched the Grahak Sadak Koyla Vitaran App, for the benefit of Coal India Ltd (CIL) customers lifting the commodity through road mode.
The customer-friendly app, launched in Kolkata on CIL’s Foundation Day, helps achieve transparency in despatch operations, as a tool to monitor whether the despatches are made on the fair principle of ‘First In First Out’ and keeps track of all the activities from issuance of sale order to physical delivery of the coal by road.
The main benefits of the app for customers, against the sale orders issued, include easy accessibility of the information at the click of a button, apart from transparency in the system of loading programme and despatch. The app also helps in logistics planning for the lifting of coal in tune with the loading programmes. It further helps in improved planning of procurement, production and stock management by the customers.
The main features of the app are that it provides date-wise, truck-wise quantity of coal delivered against the sale orders and information related to scheme-wise, colliery-wise, grade-wise, customer-wise details of the sale orders issued during a period.
In terms of loading, it provides allotment v/s lifting status in detail from different sources truck by truck and summary of the despatch.
Coal India is addressing customer needs in a big way and has made ‘ease of doing business’ a major consumer commitment. The launch of the app is one of the initiatives of CIL towards achieving the much cherished goal of ‘Digital India’ and transparency.
It may be recalled that CIL, in a move to rush more coal to power stations, had offered supplies to plants located at shorter distances through road mode from available pithead stock. As a result, power plants located within 50 km to 60 km from the mines may take as much coal from the nearest mines as they can.
During 2016-17, despatch of coal through road was about 140 million tonnes, 26 per cent of CIL’s total despatch of 542 million tonnes. The impetus given in the current fiscal has improved movement of coal through road considerably. As of end-October 2017, the movement of coal through road mode, at a little over 93 million tonnes, accounted for 29 per cent of the total coal despatch of 317 million tonnes. Also, road despatch during the current fiscal till October 2017 went up by 12 million tonnes compared to the same period of last fiscal[/vc_column_text]
